MiDAS: Promoting Passenger Centred Journeys

22 Apr 2026
Bus & Coach Leaders Forum | Hall 4
Bus & Coach Leaders Forum
Discover how the Community Transport Association (CTA) and Hampshire County Council, have worked in partnership to embed the needs of passengers at the heart of the Minibus Driver Awareness Scheme (MiDAS). Working closely with Disabled People’s Organisations, MiDAS has been designed to equip Drivers and Passenger Assistants with the skills, knowledge and confidence to deliver journeys that are safe, legal and comfortable. Join us to understand the impact of MiDAS training and why a passenger-centred approach is essential for accessible and inclusive transport.
Speakers
James Howe
James Howe, Business Development Manager / Driver Assessor Trainer - Community Transport Association
Noeleen Lynch
Noeleen Lynch, Operations Director and Head of Training - Community Transport Association
Dylan Gallanders
Dylan Gallanders, Deputy Head of Training - Community Transport Association
Seema Flower
Seema Flower, Managing Director - Blind Ambition